TICKET REFUNDS AND PURCHASING POLICIES
Given the unknown nature of the current world pandemic, Steamboat Food & Wine Festival has put into place the following refund policy. Please note that SFWF is taking the spread of COVID-19 very seriously, and is making decisions and taking action based on what is best for our patrons. SFWF is closely following guidelines from CDC, International Festivals and Events Association, the State and our local health department to ensure we are operating in a safe environment for our vendors, our patrons and our teams and so all parties have a wonderful and safe experience at this year’s festival.
Steamboat Food & Wine Festival will be enjoying delicious food and wine, rain or shine.
In the unlikely event that the Steamboat Food & Wine Festival must be canceled, we will refund your ticket purchase, less credit card processing fees, or you will have the option to move your ticket to next year’s event. Cancellation of the event will be communicated to all patrons as soon as possible and additional instructions will be given should the situation arise.
If the event carries on as planned and you decide it is not within your best interest to attend the festival please contact event staff no later than September 5th, 2020. Tickets may deferred to 2021 or may be refunded, less a 15% administration fee.
If you request a refund after September 5, 2020 your ticket is non-refundable but may be transferred to the 2021 at no charge.
By attending Steamboat Food & Wine Festival (the “Festival”), you consent to being filmed and or photographed, whereas your image, voice, and likeness may be used by the Festival producers for promotional purposes. Any photography taken at the Festival, whether in digital or analog format, is subject to mandatory, non-exclusive license to the Festival producers for use in Festival promotional purposes. Any artwork or performances sponsored by the Festival or taking place on Festival grounds is also subject to a mandatory, non-exclusive license to Festival producers for use in Festival promotional purposes.
There are risks involved in any Event. By going to the Event, you assume all risks incidental to the Event and release Event Management and their respective affiliates from all claims related to or arising out of the Event or your presence at the Event.
The ticket you hold is subject to all applicable policies of the Management of the Event. This ticket is a revocable license to enter the Event at the date and time listed. What that means is that Management reserves the right, without paying a refund, to refuse entry or eject you if you are not complying with all Management policies applicable to the Event.
The Festival, its processors and agents assume no legal, financial or other liability whatsoever for any lost, stolen, destroyed or mislaid Tickets. Following the delivery of Your Tickets, You assume 100% risk of loss relating to the Tickets, including any risks of loss associated with lost, stolen, mislaid, or destroyed Tickets.
The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely dangerous and is believed to be spread from person-to-person contact. As a result, federal, state and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people. The State of Colorado and local governments have determined that under limited circumstances, using strictly followed health guidelines, certain businesses may re-open operations at this time. This is not to be seen as any medical or health care determination that COVID-19 is no longer a threat to the lives and health of the citizens of Colorado.
The Steamboat Food & Wine Festival (SFWF) has put in place preventative measures to reduce the spread of COVID-19; however, SFWF cannot guarantee that you will not become infected with COVID-19. Further, your physical presence at SFWF could increase your risk of contracting COVID-19.
By agreeing to this statement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by attending SFWF and that such exposure or infection may result in personal injury, illness, permanent disability or death. I understand that the risk of becoming exposed to or infected by COVID-19 at SFWF may result from the actions, omissions, or negligence of myself and others, including but not limited to, SFWF employees, volunteers, and their family members.
I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability or death), illness, damage, monetary loss, claim, liability, or expense of any kind, that I may experience or incur in connection with my participation at the SFWF or SWFW activities (“Claims”). On my behalf, I hereby release, covenant not to sue, discharge and hold harmless the SFWF, its employees, agents and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of the SFWF its employees, agents, and representatives, whether a COVID-19 infection occurs before, during or after attendance at the SFWF activities.
I agree to protect, defend, indemnify and hold harmless SFWF (as well as its volunteers, contractors, officers, directors, employees, representatives, attorneys, and insurers) regarding any of the Claims, and shall be liable to pay attorneys’ fees and costs incurred by the SFWF or any of the foregoing persons mentioned in this paragraph in the event that I or any person on my behalf bring a Claim that has been otherwise waived by this agreement.